Terms of service
Terms and Conditions of Sale — Le Label de Paris
This website is operated by Bayo Commerce B.V., trading under the commercial name Le Label de Paris (“we”, “us”, “our”). By visiting our website and/or purchasing something from us, you are using our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions of Sale” and “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions of Sale apply to all users of the site, including, without limitation, users who are visitors, suppliers, customers, merchants, and/or content contributors.
We invite you to read these terms carefully, as they define your rights and obligations as a customer and set out how we conduct our business in a framework of transparency, trust, and compliance with applicable consumer protection laws. These terms apply to customers in France, the United Kingdom, Ireland, Australia, Denmark, Israel, Finland, Italy, South Africa, Spain, the United States, the Netherlands, Norway, Sweden, Canada, Japan, New Zealand, Mexico, the Czech Republic, and Switzerland, as well as in any other applicable market.
ARTICLE 1 – ONLINE STORE TERMS
1.1 By agreeing to these Terms and Conditions of Sale, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any minor dependents to use this site.
1.2 You may not use our products for any illegal or unauthorized purpose, nor, in the use of the Service, violate the laws of your jurisdiction (including, but not limited to, copyright laws).
1.3 You must not transmit any worms, viruses, or any code of a destructive nature.
1.4 Any breach or violation of any of the Terms will result in the immediate termination of your Services.
ARTICLE 2 – IDENTITY OF THE ENTREPRENEUR
Company name: Bayo Commerce B.V. Trade name: Le Label de Paris Chamber of Commerce number: 98175742 VAT number: NL868387411B01 Customer service email address: info@lelabeldeparis.com Company address: Neringstraat-West 3, 5401GB, Uden, Noord-Brabant, Netherlands Telephone: +33 6 44 65 78 37
This information confirms our legitimacy as a company and demonstrates our commitment to transparency and compliance with applicable European and international trade regulations.
ARTICLE 3 – GENERAL CONDITIONS
3.1 We reserve the right to refuse service to anyone, for any reason, at any time.
3.2 You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.
3.3 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, the use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission. Use of the site is strictly personal, and any commercial resale is prohibited without prior written authorization.
ARTICLE 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
4.1 We are not responsible if the information made available on this site is not accurate, complete or current. The content of this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more current sources of information. Any reliance on the content of this site is at your own risk.
4.2 This site may contain certain historical information. This historical information is, by its nature, not current and is provided for reference only.
4.3 We reserve the right to modify the content of this site at any time, but we are under no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.
ARTICLE 5 – PRODUCT INFORMATION
5.1 Le Label de Paris offers an online shopping experience specializing in women’s items, embodying Parisian know-how and elegance. Our site allows you to browse, select and purchase products securely, as well as discover our collections and the world of our brand.
5.2 We strive to provide complete and accurate information about our products, including detailed descriptions, images, materials, size guides and specifications. However, slight variations in color or texture may occur depending on screens, lighting or production updates. These variations do not constitute a defect.
5.3 All our items are made from high-quality materials and are subject to strict quality controls. We reserve the right to modify, suspend or withdraw any product without prior notice in order to improve our collections.
ARTICLE 6 – MODIFICATIONS TO THE SERVICE AND PRICES
6.1 The prices of our products are subject to change without notice.
6.2 We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice, at any time.
6.3 We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.
ARTICLE 7 – PRODUCTS OR SERVICES
7.1 Certain products or services may be available exclusively online through the website. These products or services may be available in limited quantities and are subject to return or exchange only in accordance with our Return Policy.
7.2 We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
7.3 We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
7.4 We do not guarantee that the quality of any products, services, information, or other items purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.
ARTICLE 8 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
8.1 We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
8.2 These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. In the event that we modify or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by resellers, dealers, or distributors.
8.3 You agree to provide current, complete and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and their expiration dates, so that we can complete your transactions and contact you as needed.
8.4 You are responsible for the confidentiality of your login credentials. Le Label de Paris declines all responsibility in the event of fraudulent use resulting from your negligence.
ARTICLE 9 – ORDERS AND PAYMENTS
9.1 Any order placed on the site constitutes an offer to purchase. Once the payment has been validated, a confirmation email summarizing the order, the total amount and the estimated delivery time is sent.
9.2 Payments are processed securely by certified payment service providers. We do not store any sensitive banking data. If processing is not possible, we reserve the right to cancel or refuse an order while informing the customer.
ARTICLE 10 – PRICES
10.1 The prices displayed on lelabeldeparis.com are expressed:
in euros (€) for France, Ireland, Finland, Italy, Spain, the Netherlands and the European Union;
in Danish krone (DKK) for Denmark;
in Swedish krona (SEK) for Sweden;
in Norwegian krone (NOK) for Norway;
in Czech koruna (CZK) for the Czech Republic;
in Swiss francs (CHF) for Switzerland;
in pounds sterling (£) for the United Kingdom;
in US dollars ($) for the United States;
in Canadian dollars (CAD) for Canada;
in Mexican pesos (MXN) for Mexico;
in Australian dollars (AUD) for Australia;
in New Zealand dollars (NZD) for New Zealand;
in Israeli shekels (ILS) for Israel;
in South African rand (ZAR) for South Africa;
in Japanese yen (JPY) for Japan.
10.2 All product prices displayed on the website are indicated strictly excluding Value Added Tax (VAT), import duties, customs clearance fees and any other local tax or levy applicable in the destination country. Since the Entrepreneur does not charge VAT on these sales (see Article 14), the displayed prices are presented in a transparent manner, with no hidden fees.
10.3 Notwithstanding the previous paragraph, the entrepreneur may offer products or services at variable prices linked to fluctuations in the financial markets, over which the entrepreneur has no control. This dependence on market fluctuations, as well as the fact that the prices mentioned may be indicative prices, will be clearly stated in the offer.
10.4 Price increases occurring within 3 months of the conclusion of the contract are only permitted if they result from regulations or legal provisions.
10.5 Price increases occurring more than 3 months after the conclusion of the contract are only permitted if the entrepreneur has agreed to them, and a. they result from regulations or legal provisions; or b. the consumer has the right to terminate the contract on the date the price increase takes effect.
10.6 In the event of an obvious pricing error, we reserve the right to cancel the order after informing the customer, with a full refund if payment has already been made.
ARTICLE 11 – SHIPPING AND DELIVERY
11.1 We currently deliver to France, the United States, the United Kingdom, Ireland, Australia, Denmark, Israel, Finland, Italy, South Africa, Spain, the Netherlands, Norway, Sweden, Canada, Japan, New Zealand, Mexico, the Czech Republic and Switzerland. Orders are prepared and shipped within 1 to 2 business days after payment confirmation.
11.2 A tracking link is sent as soon as the order is shipped. Delivery times are estimated between 3 and 7 business days, depending on the destination. Delays may occur due to circumstances beyond our control (weather conditions, public holidays, logistical disruptions).
ARTICLE 12 – FREE DELIVERY
12.1 Standard delivery is free for all orders delivered in France, the United States, the United Kingdom, Ireland, Australia, Denmark, Israel, Finland, Italy, South Africa, Spain, the Netherlands, Norway, Sweden, Canada, Japan, New Zealand, Mexico, the Czech Republic and Switzerland, with no minimum purchase amount. No hidden fees or additional administrative charges will be applied by Le Label de Paris.
12.2 This free delivery covers only the delivery of the goods; it does not cover import VAT, customs duties or customs clearance fees that may apply in the destination country, which remain payable by the customer, as stated in Article 14.
ARTICLE 13 – OPTIONAL TOOLS
13.1 We may provide you with access to third-party tools that we do not monitor and over which we have no control or influence.
13.2 You acknowledge and agree that we provide access to these tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement. We disclaim all liability arising from or related to your use of optional third-party tools.
13.3 Any use by you of the optional tools offered through the site is entirely at your own risk and discretion, and you must ensure that you are familiar with and approve the terms on which these tools are provided by the relevant third-party supplier(s).
13.4 We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). These new features and/or services will also be subject to these General Terms and Conditions of Sale.
ARTICLE 14 – IMPORT AND VAT
14.1 Origin of shipment: The Customer acknowledges that all goods ordered via this website are shipped directly by a third-party supplier located outside the European Union (EU) and the United Kingdom (UK). The goods do not enter the UK or EU commercial circuit via the Contractor.
14.2 Place of delivery and VAT exclusion: In accordance with applicable VAT regulations (including Articles 32 and 33 of EU Directive 2006/112/EC and similar national provisions such as Article 5(1) of the 1968 Dutch Turnover Tax Act), the place of delivery for VAT purposes is deemed to be the country where the transport begins (i.e. outside the EU/UK). Consequently, no VAT is charged by the Contractor on the sale of these goods. The displayed prices are therefore net of any VAT or import duty.
14.3 No liability for import charges or delays: Under no circumstances shall the Contractor be held liable for import VAT, duties, taxes, or fees levied on the goods, nor for delays, seizures, or non-delivery resulting from the third-party supplier’s failure to comply with import regulations or to pay the required import charges. By placing an order, the Customer explicitly accepts these conditions and indemnifies the Contractor against any claim or cost related to the import process and associated charges.
14.4 Shipping method: The third-party supplier is responsible for shipping the goods. It explicitly acknowledges DDP (Delivered Duty Paid) shipment of the Goods. All tax-related duties are included in this shipping method.
ARTICLE 15 – LINKS TO THIRD PARTIES
15.1 Certain content, products, and services available via our Service may include elements from third parties.
15.2 Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or its accuracy, and we do not warrant and shall not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
15.3 We are not responsible for any injury or damage related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with third-party websites. Please carefully review the policies and practices of third parties and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products must be directed to the relevant third party.
ARTICLE 16 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
16.1 If, at our request, you send certain specific submissions (for example, contest entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you send to us. We are and shall be under no obligation (a) to maintain the confidentiality of any comments; (b) to pay any compensation for any comments; or (c) to respond to any comments.
16.2 We may, but are not obligated to, monitor, edit, or remove any content that we, in our sole discretion, deem to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these General Terms and Conditions of Sale.
16.3 You agree that your comments do not violate any rights of third parties, including copyright, trademark, privacy, personality, or any other personal or proprietary rights. You further agree that your comments do not contain any defamatory, otherwise unlawful, abusive, or obscene material, nor any computer virus or other malware that could in any way affect the operation of the Service or of any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of your comments. You are solely responsible for your comments and their accuracy.
16.4 We assume no responsibility for comments posted by you or by any third party.
ARTICLE 17 – ERRORS, INACCURACIES AND OMISSIONS
17.1 From time to time, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, and availability.
17.2 We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate, at any time and without prior notice (including after you have placed your order).
17.3 We have no obligation to update, modify, or clarify information in the Service or on any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
ARTICLE 18 – PROHIBITED USES
18.1 In addition to the other prohibitions set out in the General Terms and Conditions of Sale, you are prohibited from using the site or its content: a. for any unlawful purpose; b. to solicit others to perform or participate in any unlawful acts; c. to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances; d. to infringe upon or violate our intellectual property rights or the intellectual property rights of others; e. to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; f. to submit false or misleading information; g. to upload or transmit viruses or any other type of malicious code that could affect the functionality or operation of the Service or of any related website, other websites, or the Internet; h. to collect or track the personal information of others; i. for spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; j. for any obscene or immoral purpose; or k. to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
18.2 We reserve the right to terminate your use of the Service or any associated website for violating any of the prohibited uses.
ARTICLE 19 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
19.1 We do not warrant, represent, or guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
19.2 We reserve the right to suspend the service for indefinite periods or to cancel it at any time, without notice.
19.3 You expressly agree that your use of the service, or your inability to use it, is at your sole risk. The service and all products and services provided to you through the service are (unless expressly stated otherwise by us) provided “as is” and “as available” for your use, without any representations, warranties, or conditions of any kind, express or implied, including all implied warranties or conditions of merchantable quality, commercial quality, fitness for a particular purpose, durability, title, and non-infringement.
19.4 In no event shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, revenue, savings, data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any product obtained through the service, or for any other claim in any way related to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the service, even if we have been advised of their possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.
19.5 In any event, the liability of Le Label de Paris cannot exceed the amount paid for the relevant order. Indirect or non-material damages cannot give rise to compensation. For the avoidance of doubt, and as indicated in Article 14, this limitation includes all liability relating to import VAT, duties, customs fees or delays arising from the importation process.
ARTICLE 20 – RETURN POLICY
20.1 The customer has the right to return the product within 30 days from the date of receipt. Products must be unworn, unwashed, in their original condition and with all tags intact.
20.2 As our goods are shipped directly by a third-party supplier, the product must be returned directly to the supplier rather than to our head office. To initiate a return, please contact us first at info@lelabeldeparis.com indicating your order number, and we will provide you with the correct return address and instructions.
20.3 The customer bears all costs related to returning the product, except in the event of an error or a proven defect. Refunds are issued within 10 business days after receipt and inspection of the return by the supplier.
20.4 Le Label de Paris cannot be held responsible for costs related to returning the product. The customer agrees to indemnify Le Label de Paris against any expense or liability incurred in connection with the return process.
ARTICLE 21 – EXCHANGES
21.1 Exchanges are possible subject to availability, within 30 days following delivery. As with returns, exchanged items must be sent to the supplier according to the instructions we provide. For any request, please contact info@lelabeldeparis.com indicating your order number.
ARTICLE 22 – MAINTENANCE AND LIABILITY
22.1 The care instructions on the label must be followed. Damage resulting from improper care is not covered by our return policy.
ARTICLE 23 – INTELLECTUAL PROPERTY
23.1 All elements of the site (texts, images, logos, designs) are the exclusive property of Le Label de Paris or its partners and are protected by European and international intellectual property laws.
ARTICLE 24 – PERSONAL DATA
24.1 The processing of personal data is carried out in accordance with the GDPR, the UK GDPR, and the laws applicable in the United States, Ireland, Australia, Denmark, Israel, Finland, Italy, South Africa, Spain, the Netherlands, Norway, Sweden, Canada, Japan, New Zealand, Mexico, the Czech Republic, and Switzerland. For more information, please refer to our Privacy Policy.
ARTICLE 25 – PROMOTIONS
25.1 Promotional offers are valid under the specified conditions and cannot be combined, unless otherwise stated. We reserve the right to modify or terminate them at any time.
ARTICLE 26 – INDEMNIFICATION
26.1 You agree to indemnify, defend, and hold harmless Le Label de Paris (Bayo Commerce B.V.) as well as our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these General Terms and Conditions of Sale or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
ARTICLE 27 – SEVERABILITY
27.1 If any provision of these General Terms and Conditions of Sale is found to be illegal, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these General Terms and Conditions of Sale. Such a determination shall not affect the validity and enforceability of any other remaining provisions.
ARTICLE 28 – FORCE MAJEURE
28.1 We cannot be held liable for delays or non-performance resulting from events of force majeure.
ARTICLE 29 – TERMINATION
29.1 The obligations and responsibilities of the parties arising before the termination date shall survive the termination of this agreement for all intents and purposes.
29.2 These General Terms and Conditions of Sale remain in effect until terminated by you or by us. You may terminate these General Terms and Conditions of Sale at any time by informing us that you no longer wish to use our Services, or when you stop using our site.
29.3 If, in our sole judgment, you fail, or if we suspect that you have failed, to comply with any of the terms or provisions of these General Terms and Conditions of Sale, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and/or we may deny you access to our Services (or any part thereof).
ARTICLE 30 – ENTIRE AGREEMENT
30.1 Our failure to exercise or enforce any right or provision of these General Terms and Conditions of Sale shall not constitute a waiver of such right or provision. This means that if we do not enforce a right or provision, it does not mean that we waive it for the future.
30.2 These General Terms and Conditions of Sale and any policies or operating rules posted by us on this site or in respect of the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the General Terms and Conditions of Sale).
30.3 Any ambiguity in the interpretation of these General Terms and Conditions of Sale shall not be interpreted against the drafting party. This means that if there are unclear parts in the terms, they should not be interpreted against us, but in a reasonable manner and in favor of the company.
ARTICLE 31 – APPLICABLE LAW AND JURISDICTION
31.1 These General Terms and Conditions of Sale and any separate agreement under which we provide you with Services are governed by and interpreted in accordance with Dutch law, in compliance with the applicable European, British, American, Irish, Australian, Danish, Israeli, Finnish, Italian, South African, Spanish, Dutch, Norwegian, Swedish, Canadian, Japanese, New Zealand, Mexican, Czech and Swiss consumer protection regulations.
31.2 In the event of a dispute, an amicable solution will be preferred. Failing that, the competent courts will be those of the company’s registered office. The language of interpretation will be French or English.
ARTICLE 32 – PREVALENCE OF THESE TERMS AND CONDITIONS OVER THOSE OF THE COUNTERPARTY
32.1 These General Terms and Conditions of Sale shall prevail over any general terms and conditions of the counterparty, including but not limited to those stated on purchase orders, invoices or other documents issued by the counterparty. Any terms and conditions of the counterparty that conflict with or are incompatible with these General Terms and Conditions of Sale are expressly rejected and shall not apply, unless explicitly agreed by us in writing.
ARTICLE 33 – PREVALENCE OF THE AGREEMENT
33.1 In the event of a conflict or inconsistency between the provisions of these General Terms and Conditions of Sale and the provisions of the agreement concluded between the customer and the entrepreneur, the terms of the agreement shall prevail. Any conflicting or inconsistent provision of the General Terms and Conditions of Sale shall be deemed replaced by the specific terms agreed upon in the individual agreement.
ARTICLE 34 – AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS OF SALE
34.1 You can consult the most recent version of the General Terms and Conditions of Sale at any time on this page.
34.2 We reserve the right, at our sole discretion, to update, modify or replace any part of these General Terms and Conditions of Sale by publishing the updates and changes on our website. It is your responsibility to regularly check our website to stay informed of any changes.
34.3 Your continued use of our website or the Service, or your access to them, after the publication of any changes to these General Terms and Conditions of Sale constitutes acceptance of those changes.
ARTICLE 35 – CONTACT AND CUSTOMER SERVICE
For any questions, requests for clarification, or assistance regarding these terms and conditions or any other aspect of your purchase, you can contact us at:
Le Label de Paris
Legal name: Bayo Commerce B.V.
Company number: 98175742
VAT number: NL868387411B01
Address: Neringstraat-West 3, 5401GB, Uden, Noord-Brabant, Netherlands
E-mail: info@lelabeldeparis.com
Telephone: +33 6 44 65 78 37
At Le Label de Paris, we place great importance on your trust and are committed to offering you not only quality clothing, but also fair, transparent and reliable service. These terms and conditions ensure that every customer enjoys a smooth and secure shopping experience, reflecting the precision and elegance present in each of our items.